Pre-Support Checklist
Do these before you ask for help:
- Is your account’s email typed in correctly?
- Is your verification email in your spam folder?
- Are you using a yahoo email? Sometimes these have issues – can you try another email.
- Try deleting your cookies / clearing the cache?
- Try using a different browser? (Chrome and Firefox should work well)
- Can you turn off your ad blocker?
Support Checklist
Please send along the following information with your request in order to receive support.
- Your email (make sure this is spelled correctly, this is required)
- Describe the issue you’re facing
- What page is it on, provide a link.
- What should you be seeing, what do you see instead?
- What were you doing directly before and after?
- Are you on mobile? What browser are you using?